@charset "UTF-8";
img.avatar-image{display:block;object-fit:cover}
@media(max-width:480px){.account .avatar:not(.avatar-image){display:grid}}
:root{color-scheme:dark;--bg:#1e1f22;--surface:#313338;--inset:#2b2d31;--line:#45474e;--text:#f2f3f5;--muted:#b5bac1;--accent:#ffc0cd;--primary:#d67b91;--danger:#ffb6bc;--control-line:#737680;--primary-hover:#e58fa4;--radius:8px;font-family:Segoe UI,system-ui,-apple-system,sans-serif}
*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--text);line-height:1.5;min-height:100vh}a{color:inherit;text-decoration:none}button,input,select{font:inherit}button,a,input,select{touch-action:manipulation}button{cursor:pointer}svg{width:20px;height:20px;flex-shrink:0}h1,h2,h3,p{margin:0}h1{font-size:clamp(32px,4vw,46px);line-height:1.12;letter-spacing:-1.4px;font-weight:650}h2{font-size:20px;letter-spacing:-.3px}h3{font-size:20px}a:focus-visible,button:focus-visible,input:focus-visible,select:focus-visible,iframe:focus-visible{outline:3px solid var(--accent);outline-offset:3px}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.skip-link{position:absolute;top:-80px;left:16px;background:var(--accent);color:#1e1f22;padding:12px;z-index:2}.skip-link:focus{top:12px}
.topbar{min-height:94px;max-width:1320px;margin:auto;padding:22px 48px;display:flex;align-items:center;justify-content:space-between;gap:20px;border-bottom:1px solid var(--line)}.brand{display:flex;align-items:center;gap:11px;font-size:24px;font-weight:650;letter-spacing:-.7px;line-height:1.1}.brand-mark{font-size:46px;color:var(--accent);font-family:inherit;font-weight:600;line-height:1}.brand-detail{display:block;color:var(--muted);font:11px/1.9 ui-monospace,Consolas,monospace;letter-spacing:1.1px;text-transform:uppercase}.private-label{font-size:12px;color:var(--muted)}.account{display:flex;align-items:center;gap:12px;font-size:13px}.account-name{max-width:180px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.avatar{display:grid;place-items:center;width:34px;height:34px;border-radius:50%;background:var(--inset);color:var(--accent);font-weight:700;text-transform:uppercase}.account form{margin-left:10px}.button{display:inline-flex;align-items:center;justify-content:center;gap:12px;min-height:44px;padding:10px 16px;border:1px solid var(--line);border-radius:6px;background:#4e5058;color:var(--text);font-weight:600;font-size:13px;white-space:nowrap}.button:hover{background:#5c5e66;border-color:var(--control-line)}.button.primary{background:var(--primary);border-color:var(--primary);color:#211a1d}.button.primary:hover{background:var(--primary-hover);border-color:var(--primary-hover)}.button.subtle{background:transparent;color:var(--muted)}.button.subtle:hover{color:var(--text)}.button:active{filter:brightness(.9)}.button.full{width:100%;min-height:52px;font-size:15px}.lead{color:var(--muted);font-size:15px;line-height:1.7;margin-top:15px}.eyebrow{font:11px/1.5 ui-monospace,Consolas,monospace;letter-spacing:1.5px;color:var(--accent);margin-bottom:15px}.site-footer{max-width:1224px;margin:40px auto 0;border-top:1px solid var(--line);padding:22px 0 30px;display:flex;justify-content:space-between;gap:15px;font-size:12px;color:var(--muted)}.footer-access{display:flex;align-items:center;gap:7px}.site-footer svg{width:13px;height:13px}
.access-note{display:flex;gap:13px;margin-top:48px;color:var(--muted);font-size:12px;line-height:1.9}.access-note svg{color:var(--accent);margin-top:4px}.login-card{border:1px solid var(--line);background:var(--surface);border-radius:var(--radius);padding:36px}.icon-tile{width:50px;height:50px;border:1px solid var(--line);border-radius:12px;background:var(--inset);display:grid;place-items:center;color:var(--accent);margin-bottom:30px}.icon-tile svg{width:26px;height:26px}.login-card>p:not(.eyebrow){color:var(--muted);font-size:14px;margin:12px 0 26px}.login-card .eyebrow{font-size:10px;margin-bottom:10px}.login-card h2{font-size:25px}.card-divider{border-top:1px solid var(--line);margin:26px 0 18px}.login-card .fine-print,.fine-print{color:var(--muted);font-size:12px;line-height:1.7;margin:0}.notice{padding:14px 16px;background:var(--inset);border:1px solid var(--control-line);border-radius:6px;color:var(--text);font-size:13px;margin-bottom:20px}.notice.error{background:#3c2b31;border-color:#9c5360;color:var(--danger)}.error-layout{display:grid;place-items:center;min-height:calc(100vh - 225px);padding:48px 24px}.error-card{width:100%;max-width:570px}.error-card h1{font-size:34px}.error-actions{display:flex;align-items:center;gap:12px;margin:28px 0}.error-card .icon-tile{margin-bottom:24px}
.archive-layout{max-width:1224px;margin:0 auto;padding-top:56px}.archive-heading{display:flex;align-items:center;justify-content:space-between;gap:24px;margin-bottom:36px}.archive-heading .lead{margin-top:12px}.access-badge{display:inline-flex;align-items:center;gap:8px;border:1px solid var(--line);border-radius:6px;padding:8px 13px;background:var(--inset);color:var(--accent);font:12px ui-monospace,Consolas,monospace;white-space:nowrap}.access-badge svg{width:15px;height:15px}.archive-panel{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);overflow:hidden}.panel-heading{display:flex;align-items:center;justify-content:space-between;gap:18px;padding:23px 26px}.panel-heading h2{font-size:17px}.count{margin-left:9px;border:1px solid var(--line);border-radius:6px;padding:3px 7px;font:11px ui-monospace,Consolas,monospace;color:var(--muted)}.filter-bar{display:flex;gap:16px;padding:0 26px 23px;align-items:flex-end}.search-field{flex:1}.search-field input,select{background:var(--inset);border:1px solid var(--control-line);border-radius:6px;min-height:44px;color:var(--text);padding:11px 13px;font-size:13px;width:100%}.search-field input::placeholder{color:var(--muted)}select{width:auto;max-width:220px}.clear-link{font-size:12px;color:var(--muted);padding:10px 0}.clear-link:hover{color:var(--text)}.table-scroll{overflow:auto}table{width:100%;border-collapse:collapse;text-align:left;font-size:13px}thead{background:var(--inset);border-top:1px solid var(--line);border-bottom:1px solid var(--line)}th{font-size:10px;letter-spacing:.9px;text-transform:uppercase;font-weight:500;color:var(--muted);padding:13px 26px;white-space:nowrap}td{padding:18px 26px;border-bottom:1px solid var(--line);vertical-align:middle}tbody tr:last-child td{border-bottom:0}tbody tr:hover{background:#383a40}.ticket-number{font-family:ui-monospace,Consolas,monospace;color:var(--accent);font-weight:500}.conversation-name{font-weight:600;display:block;overflow-wrap:anywhere}.row-detail{display:block;font-size:11px;color:var(--muted);margin-top:3px;text-transform:capitalize}td time,.size-cell{color:var(--muted);font-size:12px;white-space:nowrap}.row-action{text-align:right;white-space:nowrap}.open-link{min-height:44px;display:inline-flex;align-items:center;gap:8px;color:var(--accent);font-size:12px;padding:8px 0}.open-link svg{width:17px;height:17px}.open-link:hover{color:white;text-decoration:underline}.panel-footer{display:flex;justify-content:space-between;align-items:center;gap:16px;border-top:1px solid var(--line);padding:17px 26px;color:var(--muted);font-size:11px}.pagination{display:flex;align-items:center;gap:12px}.pagination .button{min-height:44px;padding:6px 10px;font-size:11px}.empty-state{padding:65px 24px;text-align:center;border-top:1px solid var(--line)}.empty-state .icon-tile{margin:0 auto 18px}.empty-state p{font-size:14px;color:var(--muted);margin-top:8px}
.viewer-layout{max-width:1224px;margin:auto;padding-top:32px}.back-link{color:var(--muted);font-size:13px}.back-link:hover{color:var(--text)}.viewer-heading{display:flex;align-items:center;justify-content:space-between;gap:20px;margin-top:28px}.viewer-heading .eyebrow{margin-bottom:9px}.viewer-heading h1{font-size:34px}.viewer-heading .lead{margin-top:9px}.viewer-meta{display:flex;flex-wrap:wrap;gap:20px;color:var(--muted);font-size:11px;margin:25px 0 16px}.viewer-meta span:last-child{display:inline-flex;align-items:center;gap:6px}.viewer-meta svg{width:13px;height:13px}.transcript-frame{display:block;width:100%;height:72vh;min-height:420px;border:1px solid var(--line);border-radius:var(--radius);background:var(--bg)}.viewer-note{margin-top:14px}
@media(max-width:1320px){.archive-layout,.viewer-layout,.site-footer{margin-left:40px;margin-right:40px}.topbar{padding-left:40px;padding-right:40px}}@media(max-width:800px){.topbar{padding:18px 24px;min-height:80px}.archive-layout,.viewer-layout,.site-footer{margin-left:24px;margin-right:24px}.access-note{margin-top:22px}.login-card{padding:28px}.archive-layout{padding-top:36px}.archive-heading{align-items:flex-start;flex-direction:column;gap:18px;margin-bottom:24px}.panel-heading{padding:20px}.panel-heading .private-label{display:none}.filter-bar{padding:0 20px 20px;flex-wrap:wrap}.search-field{flex-basis:100%}select{flex:1;max-width:none}.filter-bar .button{min-height:44px}th,td{padding:15px 18px}.panel-footer{padding:16px 20px;align-items:flex-start;flex-direction:column}.viewer-heading{align-items:flex-start;flex-direction:column}.account-name{max-width:100px}.site-footer{flex-direction:column;margin-top:32px}}@media(max-width:480px){.topbar{padding:16px}.brand{font-size:21px}.brand-detail{font-size:9px}.private-label{display:none}.account{gap:7px}.account-name{display:none}.account form{margin:0}.account .button{padding:7px 10px;min-height:44px}.archive-layout,.viewer-layout,.site-footer{margin-left:16px;margin-right:16px}.login-card{padding:25px}.error-layout{padding:32px 16px}.error-card h1{font-size:29px}.desktop-label{display:none}th,td{padding:14px 12px}.conversation-name{max-width:150px}.open-link{gap:4px}.viewer-heading h1{font-size:30px}.viewer-meta{gap:12px}}
@media(prefers-reduced-motion:no-preference){.button,.open-link{transition:background .15s,color .15s,border-color .15s}}

.login-layout{display:flex;align-items:center;justify-content:center;min-height:calc(100dvh - 218px);padding:48px 24px;margin:auto}.login-panel{width:100%;max-width:456px;padding:36px}.login-panel h1{font-size:28px;line-height:1.25;letter-spacing:-.5px}.login-panel .icon-tile{margin-bottom:24px}.login-panel>.lead{font-size:16px;margin:12px 0 24px}.login-panel>.fine-print{font-size:13px;margin:16px 0 0}.login-panel .access-note{border-top:1px solid var(--line);padding-top:24px;margin-top:24px;font-size:13px;line-height:1.65}.login-panel .access-note svg{color:var(--muted);margin-top:2px}.site-credit strong{color:var(--text);font-weight:600}@media(max-width:480px){.login-layout{padding:32px 16px;min-height:calc(100dvh - 256px)}.login-panel{padding:24px}.login-panel h1{font-size:26px}.search-field input,select{font-size:16px}}

.search-field,.sort-field{min-width:0}.filter-bar label{display:block;margin-bottom:8px;font-size:13px;font-weight:600}.search-control{position:relative}.search-control>svg{position:absolute;left:14px;top:50%;transform:translateY(-50%);color:var(--muted);pointer-events:none}.search-control input{padding-left:44px}.sort-field{width:220px}.sort-field select{width:100%;max-width:none}.search-summary{display:flex;align-items:center;justify-content:space-between;gap:16px;flex-wrap:wrap;padding:0 26px 20px;font-size:13px;color:var(--muted)}.search-summary p{min-width:0;overflow-wrap:anywhere}.search-summary strong{color:var(--text);font-weight:500}.clear-link{display:inline-flex;align-items:center;gap:6px;min-height:44px;color:var(--accent);white-space:nowrap}.clear-link svg{width:16px;height:16px}@media(max-width:800px){.filter-bar{gap:12px}.sort-field{flex:1;width:auto}.search-summary{padding:0 20px 16px}}

.brand-image{border-radius:50%;object-fit:cover;flex-shrink:0;border:1px solid var(--accent)}
@media(max-width:480px){.brand{font-size:21px}.brand-image{width:36px;height:36px}.lead,input,select{font-size:16px}}

.table-scroll{position:relative}.table-scroll table{min-width:1000px}.table-scroll:focus-visible{outline:3px solid var(--accent);outline-offset:-3px}.ticket-owner{display:flex;align-items:center;gap:10px;min-width:170px}.owner-avatar{width:32px;height:32px;border-radius:50%;flex-shrink:0;display:grid;place-items:center;object-fit:cover;background:var(--inset);color:var(--accent)}.owner-name{display:block;font-weight:600;overflow-wrap:anywhere}.owner-id{text-transform:none;font-family:ui-monospace,Consolas,monospace}.owner-cell .row-detail{white-space:nowrap}@media(max-width:480px){.table-scroll table{min-width:900px}}